The Richmond Heights Memorial Library offers numerous tables and chairs for studying and research, 12 public Internet machines, lists of staff-picked books and other recommendations, individual and group computer-training classes, a monthly book discussion group and job-search assistance.

The library prides itself on its fiction collection and children's room, and also features DVDs, videos and CDs. There's always a for-sale table sitting in the library foyer. Annual events include a celebration of Chinese New Year. The library has a reciprocal borrowing agreement with multiple area libraries, making it convenient for patrons to visit different sites, and is also part of a nine-library consortium in which visitors can use the same library card.